Book a Free Assessment | Spring Point — London Care Matchmaking
🌿  Now accepting new clients across South East London & Greenwich —  Call +44 788 273 2203
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Free · No Obligation · Confidential

Your Journey to
Better Support
Starts Here.

"To enhance quality of life by providing reliable, dignified and personalised support that fosters independence and community connection."

Our free assessment call takes around 20 minutes. We listen to your needs — then find you a personally matched, DBS-checked support worker from our vetted network. No pressure. No jargon.

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Completely free — no cost to enquire or assess
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No commitment until you've met your match
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Enhanced DBS-checked workers only
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Flexible — pause or change support at any time
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Personal matching — never assigned at random
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Trusted by 500+ families across South East London & beyond
Free Assessment Request

Tell Us About Your Needs

Complete the form below and a member of our team will call you within one working day to discuss your requirements.

1
About You
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Care Needs
3
Availability
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Confirm
Your Contact Details
Optional — we'll use phone as primary contact
Who Needs Support?
We primarily serve South East London & surrounding boroughs
Which Services Are You Interested In?

Select all that apply — you can discuss further on your assessment call.

How Urgently Do You Need Support?
When Can We Call You?

Our advisors will call within one working day. Please let us know when works best.

How Would You Prefer to Be Contacted?
How Did You Hear About Us?
Review Your Details
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Your information is kept strictly confidential and used only to process your assessment request. We will never share or sell your details. View our Privacy Policy.
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Assessment Requested!

Thank you — a member of our team will be in touch within one working day to arrange your free assessment call.

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We'll confirm receipt by your preferred contact method within a few hours.
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An advisor will call at your preferred time to discuss your needs fully.
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We'll search our vetted network and propose a personally matched support worker.
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500+
Families Matched
98%
Satisfaction Rate
200+
Vetted Workers
24/7
Advisory Line
What Happens Next

From Assessment to First Visit

Here's exactly what to expect after you submit your assessment request — simple, transparent, and entirely at your pace.

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We Receive Your Request

Your details are passed immediately to our advisory team. We confirm receipt by your preferred contact method, typically within a few hours.

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Assessment Call

An advisor calls at your preferred time for a relaxed 20-minute conversation. We ask about needs, personality, routines, and preferences — no jargon, no pressure.

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We Find Your Match

We search our vetted network to identify support workers who align with your requirements. You'll receive a profile of our recommended candidate within 48 hours.

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Meet & Begin

You meet your proposed worker before any commitment. Happy with the match? Support begins at your chosen pace. Not right? We find another — free of charge.

Your Peace of Mind

Why Families Trust Spring Point

As a regulated UK introductory agency, we hold ourselves to rigorous standards of safety, transparency, and personalised care.

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Enhanced DBS Checks — Every Worker
Every support worker in our network holds a current Enhanced Disclosure & Barring Service certificate, verified by us before any introduction is made.
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Thorough Reference Verification
We contact and verify professional and personal references for every worker — ensuring complete transparency before you ever meet them.
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Regulated UK Introductory Agency
Spring Point operates as a regulated introductory agency — meaning you arrange care directly with your support worker, with no hidden management layer or unexpected costs.
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No Long-Term Contracts or Lock-In
Pause, reduce, or end your arrangement at any time — with no penalties and no exit clauses. Your care relationship is always on your terms.
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Personalised Matching — Never Random
We consider personality, interests, routines, and specific care needs when selecting a match. You will never be assigned a worker at random from a rota.
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Better Value Than Traditional Agencies
You pay your support worker directly at a mutually agreed rate — without the mark-up of a conventional staffing agency layered on top of every hour.
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Continuity — The Same Person, Every Time
Consistent care builds trust. We rarely send a substitute worker. The same person, the same relationship — every visit.
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Always Here — Six Days a Week
Our team is reachable by phone and email six days a week. For urgent matters, our out-of-hours advisory line is just a call away.
Prefer to Talk First?

Other Ways to Reach Us

Not ready to fill out the form? That's completely fine. You're welcome to reach out in whatever way feels most comfortable.

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Call Us Directly

Speak to a real member of our advisory team — no automated menus, no hold music. We're here to listen.

+44 788 273 2203
Mon – Sat, 9:00 – 18:00
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Send Us an Email

Write to us with your situation and we'll respond within one working day with next steps and information.

info@springpoints.co.uk
Response within 1 working day
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Visit Our Office

We're based in Blackheath, South East London. Pop in or write to us — we're always happy to talk in person.

114, Blackheath Rd
London SE10 8DA
By appointment preferred
Our Mission Statement

"To enhance quality of life by providing reliable, dignified and personalised support that fosters independence and community connection."

★ 4.9
Client Rating
springpoints.co.uk