Whether you have a question, need more information about our services, or are ready to book your free assessment — we're here and ready to listen. No scripts. No pressure. Just real people who care.
Here's exactly what to expect after you submit your assessment request — simple, transparent, and entirely at your pace.
Your details are passed immediately to our advisory team. We confirm receipt by your preferred contact method, typically within a few hours.
An advisor calls at your preferred time for a relaxed 20-minute conversation. We ask about needs, personality, routines, and preferences — no jargon, no pressure.
We search our vetted network to identify support workers who align with your requirements. You'll receive a profile of our recommended candidate within 48 hours.
You meet your proposed worker before any commitment. Happy with the match? Support begins at your chosen pace. Not right? We find another — free of charge.
As a regulated UK introductory agency, we hold ourselves to rigorous standards of safety, transparency, and personalised care.
Not ready to fill out the form? That's completely fine. You're welcome to reach out in whatever way feels most comfortable.
Speak to a real member of our advisory team — no automated menus, no hold music. We're here to listen.
+44 747 657 9357Write to us with your situation and we'll respond within one working day with next steps and information.
info@springpoints.co.ukWe're based in Blackheath, South East London. Pop in or write to us — we're always happy to talk in person.
"To enhance quality of life by providing reliable, dignified and personalised support that fosters independence and community connection."